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The challenge to provide better service and control
costs constantly faces government organisations and
local authorities.
A large part of public service involves the exchange
of documents and information. Both government and people
benefit from lower costs and better service with thoughtful
use of the Internet. A more efficient society provides
a better life for everyone. Less pollution, higher productivity,
better living standards, and satisfaction with good
government.
Apart from providing documents, information and services
on-line, there is the challenge of usability. So much
information from so many diferrent areas is involved.
Web strategy needs to be considered carefully in order
to achieve results. If one cannot find or do what is
required quickly and easily, the objective is defeated.
We can provide usability studies on web sites, and
recommend strategies for measurable and effective on-line
services.
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